Shipping Information

1. Processing Time

  • Orders typically process within 1-3 business days
  • Weekend/holiday orders process next business day
  • Custom items may require additional 3-5 days
  • You’ll receive confirmation when shipped

2. Domestic Shipping Options

Standard Shipping:

  • $5.99 flat rate
  • 3-7 business day delivery
  • Tracking included

Express Shipping:

  • $12.99 flat rate
  • 2-3 business day delivery
  • Priority handling

Free Shipping:

  • On all orders over $75
  • Standard shipping only
  • Automatic at checkout

3. International Shipping

Available to:

  • 50+ countries worldwide
  • Rates calculated at checkout
  • Delivery times vary by destination
  • Customs fees may apply

4. Order Tracking

  • Tracking number emailed upon shipment
  • Allow 24 hours for carrier updates
  • Contact us if no movement after 3 days
  • Check with local post if undelivered

5. Shipping Restrictions

We cannot ship to:

  • PO Boxes (except via USPS)
  • Freight forwarders
  • Certain restricted countries
  • Embargoed destinations

6. Address Changes

  • Must request within 1 hour of ordering
  • After shipment: cannot modify
  • Incorrect addresses may incur reship fees

7. Multiple Shipments

Large orders may:

  • Ship in separate packages
  • Come from different warehouses
  • Have multiple tracking numbers
    (No extra charges apply)

8. Delivery Issues

For problems:

  1. Verify address with carrier
  2. Check with neighbors
  3. Wait 3 extra business days
  4. Contact us for investigation

9. Holiday Shipping

Recommended order deadlines:

  • Christmas: December 12
  • Valentine’s Day: February 2
  • Mother’s Day: April 25
    (Earlier for international)

10. Special Items

Additional handling for:

  • Fragile pieces (+$3.99)
  • Oversized packaging (+$5.99)
  • Heavy items (over 10lbs +$4.99)

11. Returns Shipping

  • Customer pays return shipping
  • $6.99 prepaid label available
  • Free returns for our errors

For real-time shipping rates and delivery estimates, please proceed to checkout. All delivery times begin after processing completes and exclude potential customs delays. Contact our support team with any shipping-related questions.